Privacy Policy
Pilates with April Pty Ltd ("Pilates with April") operates www.pilateswithapril.com.au.
This page outlines our policies regarding the collection, use, and disclosure of your Personal Information when you use our website and services.
We respect your privacy and are committed to protecting your personal data in accordance with the Privacy Act 1988 (Cth). We only collect the information necessary to provide you with our services and ensure a positive experience.
Personal Information We Collect
Personal information we may collect includes (but is not limited to):
- Full name
- Contact details (including email address and phone number)
- Date of birth
- Emergency contact information
- Bank account and/or credit card details
- Payment history
- Demographic information (such as postcode, preferences, and interests)
- Other information relevant to customer surveys, promotions, or offers
How We Use Your Information
We may use your personal information to:
- Provide and manage our services
- Communicate with you regarding bookings, promotions, or updates
- Send newsletters, marketing communications, and promotional offers
(You may opt out of marketing communications at any time via your Momence profile or by contacting us at info@pilateswithapril.com.au.)
Website Analytics
We collect certain information about your interactions with our website to help us improve our services. This may include:
- Cookies
- IP address
- Browser and device type
- Location information
- Internet Service Provider (ISP)
- Entry and exit pages
- Operating system
- Date and time stamps
Analytics and Advertising Tools
We use Google Analytics to understand how visitors find and use our website, such as which pages are viewed and how long visitors stay. Google Analytics uses cookies and collects information about your device and browsing activity, which Google processes in line with its own privacy policy.
We use the Meta Pixel (from Meta, the owner of Facebook and Instagram) to measure the results of our advertising and to show our ads to people who have visited our website. The Meta Pixel records actions such as page visits and clicks on our booking and purchase buttons.
You can opt out of Google Analytics with the Google Analytics Opt-out Browser Add-on, and manage how Meta uses your information for ads in your Meta ad preferences.
You can choose to disable cookies via your browser settings; however, some site features may not function correctly without cookies enabled.
Bookings and Payments
Class bookings, memberships and intro offers are managed and paid for through Momence, our booking system. Purchases of our digital products are processed through the Wix secure checkout. Card details are handled by these payment providers and are not stored on our website.
Security
Protecting your information is a top priority for us. We use SSL encryption and other security measures to safeguard your personal data.
However, please note that no method of internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
This Privacy Policy is effective as of 22 May 2023 and was last updated on 6 November 2026.
We may update or amend this policy from time to time. Any changes will be posted on this page and, where appropriate, communicated to you via email.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions about this Privacy Policy or your personal information, please contact us at: